Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders?

Standard shipping is £3.95, if you spend over £50 shipping is free. Next day delivery is available at an extra cost of £6.95.

Which payment methods are accepted?

We accept both Visa and Mastercard. You also have the option to checkout with PayPal.

How long will delivery take?

Standard delivery will take 2 working days. Next day delivery is available if you order before 12pm and choose express delivery on checkout . If you order after 12pm, orders will take an additional working day.

How secure is the site? Is my data protected?

The site transfers all data through the secured version of the HTTP protocol (HTTPS). We are fully PCI compliant and do everything we can to ensure the site is as secure as possible. Your data is fully protected and even in the event of a site security breach, a hacker could not access your card information.

What exactly happens after ordering?

You will receive a confirmation email containing an order number. Once your order has been sent, you will receive a further email marking the order as complete.

Do I receive an invoice for my order?

You will have the option to print an invoice out after checkout. If you do not print the invoice out and want a copy sending, fill in the contact form with your order number and we can send one out to you. Please note, we will only send the invoice to the email address that placed the order.

Send us an email

Telephone: +44 (0)3332 000190
Email: [email protected]

Address:
Under Fine Wraps,
The Long Barn,
Bull Brigg Lane,
Whitwell,
Rutland,
LE15 8BL